diligent complaints online of consumers (18 times)
savvy online consumer (6 times)
sample of 2,000 online consumers (5 times)
Consumer Online Protection (5 times)
online consumer sites (3 times)
Online Drugs Consumers (3 times)
consumers buying tickets online (3 times)
available online consumers (2 times)
online consumer service (2 times)
Consumer Online Protection - internet terrorism Complaints - internet terrorism
http://www.complaintsboard.com...ine-protection--internet-terrorism-c340686.html
Consumer Online Protection - internet terrorism Complaints: internet terrorism. Other
More ven in recession, business is booming for cybercrooks
http://www.consumeraffairs.com/news04/2009/05/cr_internet_safety.html
2009 The latest Consumer Reports National Research Center "State of the Net" survey found that one in five online consumers have been victims of cybercrime in the last two...
...EVEN IN RECESSION, BUSINESS IS BOOMING FOR CYBERCROOKS...
...May 5, 2009 The latest Consumer Reports National Research Center "State of the Net" survey found that one in five online consumers have been victims of cybercrime in the last two years - to the tune of an estimated $8 billion....
More Online * Florida Sues Stores Online * Consumer Complaints - * More Scam Alerts .
http://www.consumeraffairs.com/scam_alerts/stores_online_p3.html
of Wappingers Falls, NY July 19, 2008
...Stores Online * Florida Sues Stores Online * Consumer Complaints - * More Scam Alerts . ...
...Stuart of Wappingers Falls, NY July 19, 2008 ...
More Online * Florida Sues Stores Online * Consumer Complaints - * More Scam Alerts .
http://www.consumeraffairs.com/scam_alerts/stores_online.html
nd of Marion, IN June 3, 2009
...Rosalind of Marion, IN June 3, 2009 ...
...So I paid the 50 fee. After the meeting was over we find out they have no apple ipods....
iskayuna NY (02/16/08) I can't send any message to Blockbuster Online whatsoever.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p8.html
ried sending to every department and get the same message.
...Li of Niskayuna NY (02/16/08) I can't send any message to Blockbuster Online whatsoever....
...I've tried sending to every department and get the same message....
of Ponce OTHER (05/15/08) I join Blockbuster online last year but the service was not good and I cancelled my suscription back inDecember 2007. In the March 7, 2008 I saw a charge in my credit card made out to blockbuster i send them an email explaining to them that my suscription has been cancelled three months ago, after this they refund my
http://www.consumeraffairs.com/entertainment/blockbuster_online_p7.html
to the credit card. Yesterday to my surprise I'mM checking my credit card account and for my surprise i found three diferents charges made in my account for 21.03 for three diferents movies they said they send me AFTER MY ACCOUNT WAS CLOSE?
...Marisol of Ponce OTHER (05/15/08) I join Blockbuster online last year but the service was not good and I cancelled my suscription back inDecember 2007. In the March 7, 2008 I saw a charge in my credit card made out to blockbuster i send them an email explaining to them that my suscription has been cancelled three months ago, after this they refund my...
...money to the credit card. Yesterday to my surprise I'mM checking my credit card account and for my surprise i found three diferents charges made in my account for 21.03 for three diferents movies they said they send me AFTER MY ACCOUNT WAS CLOSE?...
of Anderson, CA September 5, 2008
http://www.consumeraffairs.com/entertainment/blockbuster_online_p6.html
of Anderson CA (09/05/08) I was promised that 25 would be deposited into my Paypal Account instantly for using Paypal as my method of payment.
...Adrian of Anderson, CA September 5, 2008 ...
...Adrian of Anderson CA (09/05/08) I was promised that 25 would be deposited into my Paypal Account instantly for using Paypal as my method of payment....
Placentia ,CA (12/31/07) I started renting through blockbuster on-line when the program first began.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p9.html
to get unlimited in-store rentals, 3 DVDs at a time through the mail, and 2 movie coupons for 17.99 a month.
...Cory of Placentia ,CA (12/31/07) I started renting through blockbuster on-line when the program first began....
...I used to get unlimited in-store rentals, 3 DVDs at a time through the mail, and 2 movie coupons for 17.99 a month....
f Kirkland WA (09/29/07) We used bluckbuster online for 7 months.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p10.html
ays returned our three online movies to the store every friday.
...Leroy of Kirkland WA (09/29/07) We used bluckbuster online for 7 months....
...We always returned our three online movies to the store every friday....
Travelers Rest SC (01/27/09) We are having a big problem with Blockbuster.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p5.html
celled our account in November, 2008 and they are now saying we did not return our last movie which we DID and have debited our account 21.00!
...Mark of Travelers Rest SC (01/27/09) We are having a big problem with Blockbuster....
...We cancelled our account in November, 2008 and they are now saying we did not return our last movie which we DID and have debited our account 21.00!...
f Rochester, NY (03/04/07) I have an issue in the amount of time it takes them to send the next movie.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p11.html
vies are marked back and then it may go out the next day.
...Jason of Rochester, NY (03/04/07) I have an issue in the amount of time it takes them to send the next movie....
...The movies are marked back and then it may go out the next day....
of Melville, WA March 25, 2009
http://www.consumeraffairs.com/entertainment/blockbuster_online_p3.html
of Melville WA (03/25/09) I tried to cancel my account.
...Melvin of Melville, WA March 25, 2009 ...
...Melvin of Melville WA (03/25/09) I tried to cancel my account....
of Wappingers Falls, NY July 19, 2008
http://www.consumeraffairs.com/online/storesonline_p3.html
read many of the complaints and totally disagree with them.
...I have read many of the complaints and totally disagree with them....
of Baton Rouge, LA January 4, 2009
http://www.consumeraffairs.com/online/storesonline_p2.html
have typed out so many reports i will keep it short. went to these seminars with the ex was after 2 days was convinced they were ethical and were providing a 100 percent service for putting up a web based buisness with the 6000 program. was a complete lie...
...Melvil of Baton Rouge, LA January 4, 2009 ...
...well i have typed out so many reports i will keep it short. went to these seminars with the ex was after 2 days was convinced they were ethical and were providing a 100 percent service for putting up a web based buisness with the 6000 program. was a complete lie and denied a refund in the beging and recently. in the beging i...
erman Oaks CA (03/08/09) Blockbuster changed their in-store rental policy without notifying their customers.
http://www.consumeraffairs.com/entertainment/blockbuster_online_p4.html
d of getting your next rental in your online que when you took your mailer into one of their stores for an in-store rental (which we pay extra for) they decided that now those in-store rentals counted as part of your online...
...J of Sherman Oaks CA (03/08/09) Blockbuster changed their in-store rental policy without notifying their customers....
...Instead of getting your next rental in your online que when you took your mailer into one of their stores for an in-store rental (which we pay extra for) they decided that now those in-store rentals counted as part of your online rental que!...
of Pittsburg, KS August 27, 2009
http://www.consumeraffairs.com/entertainment/blockbuster_online_p2.html
a "3-at-a-time" account with Blockbuster online for three months.
...Martha of Pittsburg, KS August 27, 2009 ...
...We had a "3-at-a-time" account with Blockbuster online for three months....
d of Marion, IN June 3, 2009
http://www.consumeraffairs.com/online/storesonline.html
nded one of their workshops in my city on Nov.18, 2008. All guest was told that they would receive an apple ipod as a gift.
...I attended one of their workshops in my city on Nov.18, 2008. All guest was told that they would receive an apple ipod as a gift....
ce of College Station, TX July 26, 2010
http://www.consumeraffairs.com/entertainment/blockbuster_online.html
uster Online called my home multiple times saying I had not returned the movie "one Night with the King" which was returned more than 1 year ago.
...Constance of College Station, TX July 26, 2010 ...
...Blockbuster Online called my home multiple times saying I had not returned the movie "one Night with the King" which was returned more than 1 year ago....
of Bethesda, MD, writes:
http://www.consumeraffairs.com/internet/online_gateway.html
een using Starpower as my server and although I've been very satisfied with their services, I found out they did not support Web Pages created with FrontPage 2000. I had created such a page and was keeping my eyes open for a source that did support this software....
...Kenneth of Bethesda, MD, writes: ...
...I've been using Starpower as my server and although I've been very satisfied with their services, I found out they did not support Web Pages created with FrontPage 2000. I had created such a page and was keeping my eyes open for a source that did support this software. ...
ee NetZero & Juno
http://www.consumeraffairs.com/internet/united.html
Online was created by the merger of Juno and NetZero, two struggling Internet providers who started out as free services and have been trying to figure out how to make money ever since.
...NEE NETZERO & JUNO...
...United Online was created by the merger of Juno and NetZero, two struggling Internet providers who started out as free services and have been trying to figure out how to make money ever since. ...
of San Diego, CA writes (5/11/01):
http://www.consumeraffairs.com/employment/online.html
ived a fax on 5-4 regarding advertising on the internet for an employment position with my company.
...Dennis of San Diego, CA writes (5/11/01):...
...I received a fax on 5-4 regarding advertising on the internet for an employment position with my company....
an Diego CA (12/23/08) I ordered a (FLY Fusion Pentop Computer) from target online] on Black Friday for a deal of 29.99.
http://www.consumeraffairs.com/retail/target_online_p6.html
I was hoping the order would get delivered within a week.
...Sl of San Diego CA (12/23/08) I ordered a (FLY Fusion Pentop Computer) from target [online] on Black Friday for a deal of 29.99....
...First, I was hoping the order would get delivered within a week....
f Pasadena MD (11/29/08) somehow an order was placed on my account through target.com for two 300 ipods and was shipped to my home address next day super saver.
http://www.consumeraffairs.com/retail/target_online_p7.html
not place this order and called them the morning following to stop it. It already went through my checking account and was in process. they would not/could not stop the order.
...Joann of Pasadena MD (11/29/08) somehow an order was placed on my account through target.com for two 300 ipods and was shipped to my home address next day super saver....
...I did not place this order and called them the morning following to stop it. It already went through my checking account and was in process. they would not/could not stop the order....
of Saddle Brook NJ (11/18/08) I placed an order on Target online] on 11-16 for an item and was told nearly 24 hours later that they could not honor the price as it was a mistake on their website.
http://www.consumeraffairs.com/retail/target_online_p8.html
d not reply to the email they sent cancelled my order since that site does not accept repsonses.
...Barbara of Saddle Brook NJ (11/18/08) I placed an order on Target [online] on 11-16 for an item and was told nearly 24 hours later that they could not honor the price as it was a mistake on their website....
...I could not reply to the email they sent cancelled my order since that site does not accept repsonses....
of Dublin, CA February 1, 2009
http://www.consumeraffairs.com/retail/target_online_p5.html
of Dublin CA (02/01/09) I ordered product and paid for it on 12/8/08, was told it would be delivered between 1/5-1/8/09, then I was told by 1/20/09, then I was told by 1/28/09.
...Tamara of Dublin, CA February 1, 2009 ...
...Tamara of Dublin CA (02/01/09) I ordered product and paid for it on 12/8/08, was told it would be delivered between 1/5-1/8/09, then I was told by 1/20/09, then I was told by 1/28/09....
of Berlin, NJ April 21, 2009
http://www.consumeraffairs.com/retail/target_online_p4.html
t the beginning of April I wanted to purchase an outdoor patio set.
...Stacey of Berlin, NJ April 21, 2009 ...
...Back at the beginning of April I wanted to purchase an outdoor patio set....
Enhancement * Consumer Complaints * Washington Sues Herbal Breast Advantage * Isis to Pay $22 Million * Bloussant Promoters Pay $3 Million * Investigators Close Longitude Pill Works
http://www.consumeraffairs.com/health/online_future.html
of Highlands Ranch CO (10/31/03):
...Breast Enhancement * Consumer Complaints * Washington Sues Herbal Breast Advantage * Isis to Pay $22 Million * Bloussant Promoters Pay $3 Million * Investigators Close Longitude Pill Works ...
...Anita of Highlands Ranch CO (10/31/03):...
Grand Blanc, MI July 14, 2010
http://www.consumeraffairs.com/online/ega_online.html
friend spent over 200 on a PS3 gaming system from EGA on ebay.
...Kim of Grand Blanc, MI July 14, 2010 ...
...My boyfriend spent over 200 on a PS3 gaming system from EGA on ebay....
of Flint, MI March 25, 2010
http://www.consumeraffairs.com/online/d_and_m_online.html
hased a Panasonic HDTV from this company back in March 2003 along with an extended warranty they talked me into for an additional $400 bucks.
...Steven of Flint, MI March 25, 2010 ...
...I purchased a Panasonic HDTV from this company back in March 2003 along with an extended warranty they talked me into for an additional $400 bucks....
Raleigh NC (04/06/08) We needed new chair covers.
http://www.consumeraffairs.com/retail/target_online_p9.html
d them on Target.com for 14.99 a piece, for a total of 89.94.
...Amy of Raleigh NC (04/06/08) We needed new chair covers....
...I found them on Target.com for 14.99 a piece, for a total of 89.94....
butler, PA November 28, 2009
http://www.consumeraffairs.com/retail/target_online_p3.html
essional/no customer values. purchase on line, can return any target store. when arrived, decided I did not want, but could only find packing slip with order number, no receipt.
...sue of butler, PA November 28, 2009 ...
...unprofessional/no customer values. purchase on line, can return any target store. when arrived, decided I did not want, but could only find packing slip with order number, no receipt....
f Shippensburg, PA January 7, 2010
http://www.consumeraffairs.com/retail/target_online_p2.html
. 26 I ordered two TomTom XL340S GPS units on line at the Black Friday price of 97 each.
...Lindy of Shippensburg, PA January 7, 2010 ...
...On Nov. 26 I ordered two TomTom XL340S GPS units on line at the Black Friday price of 97 each....
f Monterey, CA August 3, 2010
http://www.consumeraffairs.com/retail/target_online.html
.com is actually run by Amazon.com and Target Corp completely washes their hands of it all.
...David of Monterey, CA August 3, 2010 ...
...Target.com is actually run by Amazon.com and Target Corp completely washes their hands of it all....
* FTC Sets Up Hotline * Accused of Fraud * National Online Complaints
http://www.consumeraffairs.com/scam_alerts/national_online.html
of Mosinee WI (3/16/03): I accepted (I think) an offer for the National Online Internet service after pressure from a telemarketer, but emailed a cancellation within a month or so. I received an email back, to my recollection, requesting...
...Epixtar * FTC Sets Up Hotline * Accused of Fraud * National Online Complaints ...
...Nancy of Mosinee WI (3/16/03): I accepted (I think) an offer for the National Online Internet service after pressure from a telemarketer, but emailed a cancellation within a month or so. I received an email back, to my recollection, requesting more information, so I did....
netta of Augusta, GA February 18, 2008
http://www.consumeraffairs.com/finance/hr_block_online_p6.html
anetta of Augusta GA (02/18/08) I e-filed my taxes with H&R Block on February 1, 2008 and anticipated my refund to be direct deposited into my bank account on 2/15/08.
...Laanquanetta of Augusta, GA February 18, 2008 ...
...Laanquanetta of Augusta GA (02/18/08) I e-filed my taxes with H&R Block on February 1, 2008 and anticipated my refund to be direct deposited into my bank account on 2/15/08....
Farmingville, NY February 8, 2008
http://www.consumeraffairs.com/finance/hr_block_online_p7.html
f Farmingville NY (02/08/08) I used H&R Block to do my taxes this year (with Simple Pay).
...Mona of Farmingville, NY February 8, 2008 ...
...Mona of Farmingville NY (02/08/08) I used H&R Block to do my taxes this year (with Simple Pay)....
hper of Jersey City, NJ March 4, 2008
http://www.consumeraffairs.com/finance/hr_block_online_p5.html
ohper of Jersey City NJ (03/04/08) I filed my taxes online, using Tax Cut.
...Christohper of Jersey City, NJ March 4, 2008 ...
...Christohper of Jersey City NJ (03/04/08) I filed my taxes online, using Tax Cut....
of Hanover, PA February 4, 2009
http://www.consumeraffairs.com/finance/hr_block_online_p4.html
a of Hanover PA (02/04/09) First of all, I wished that I had looked up the consumer complaints for H and R Block before going to them.
...Katrina of Hanover, PA February 4, 2009 ...
...Katrina of Hanover PA (02/04/09) First of all, I wished that I had looked up the consumer complaints for H and R Block before going to them....
f Oakland Gardens, NY (04/07/07) I paid 18.98 for an overnight delivery that never came.
http://www.consumeraffairs.com/toys/toysrus_online_p5.html
ed Toys R Us and they said it takes 2-3 business days to process before it even comes!
...David of Oakland Gardens, NY (04/07/07) I paid 18.98 for an overnight delivery that never came....
...I called Toys R Us and they said it takes 2-3 business days to process before it even comes!...
Ephrata PA (12/18/07) I ordered a crib & changing table on October 30, 2007. I received the changing table in less than a week on Nov. 2. As I was waiting for the crib I kept checking the Fed ex tracking which said that the crib was going to be delivered Nov. 7. That day came and went so I checked the
http://www.consumeraffairs.com/toys/toysrus_online_p4.html
ng again and it said that the package was damaged in transit and was being returned.
...Jen of Ephrata PA (12/18/07) I ordered a crib & changing table on October 30, 2007. I received the changing table in less than a week on Nov. 2. As I was waiting for the crib I kept checking the Fed ex tracking which said that the crib was going to be delivered Nov. 7. That day came and went so I checked the...
...tracking again and it said that the package was damaged in transit and was being returned....
of Kingsley MI (01/05/07) My Jeep Liberty 2005 Diesel was recalled for a tourque converter problem.
http://www.consumeraffairs.com/retail/jc_penney_online_p4.html
urque converter was evidently at risk of failure due to it's inability to handle the power of the CRD engine in this vehicle.
...Thomas of Kingsley MI (01/05/07) My Jeep Liberty 2005 Diesel was recalled for a tourque converter problem....
...The tourque converter was evidently at risk of failure due to it's inability to handle the power of the CRD engine in this vehicle....
Douglasville GA (08/27/07) My wife was driving home from work and lost all power(engine,auxillary functions, etc.) while crossing an intersection.
http://www.consumeraffairs.com/retail/jc_penney_online_p3.html
ully traffic was light and she had time to restart the vehicle without incident.
...Sean of Douglasville GA (08/27/07) My wife was driving home from work and lost all power(engine,auxillary functions, etc.) while crossing an intersection....
...Thankfully traffic was light and she had time to restart the vehicle without incident....
of Charlotte, NC September 25, 2009
http://www.consumeraffairs.com/retail/jc_penney_online_p2.html
exhausted every avenue with JC Penney in my attempt to obtain my refund for merchandise I never receive.
...Deborah of Charlotte, NC September 25, 2009 ...
...I have exhausted every avenue with JC Penney in my attempt to obtain my refund for merchandise I never receive....
y of Temple Hills, MD January 29, 2008
http://www.consumeraffairs.com/finance/hr_block_online_p8.html
ey of Temple Hills MD (01/29/08) I submitted my tax return information on-line with H&R Block.
...Courtney of Temple Hills, MD January 29, 2008 ...
...Courtney of Temple Hills MD (01/29/08) I submitted my tax return information on-line with H&R Block....
Hilliard OH (02/26/09) Hi - I used the H&R Block premium software to file my 2006 and 2007 taxes.
http://www.consumeraffairs.com/finance/hr_block_online_p3.html
sent a notice by the IRS in July 2008 that I filed my stock options incorrectly for tax year 2006. I called several H&R Block offices asking for a second look in the Central Ohio area, and nobody called me back.
...Ari of Hilliard OH (02/26/09) Hi - I used the H&R Block premium software to file my 2006 and 2007 taxes....
...I was sent a notice by the IRS in July 2008 that I filed my stock options incorrectly for tax year 2006. I called several H&R Block offices asking for a second look in the Central Ohio area, and nobody called me back....
f Greenville, SC February 21, 2010
http://www.consumeraffairs.com/finance/hr_block_online_p2.html
7/2010 i made and five minutes later, cancelled an online transaction in the amount of 183.38 and at HR Block's request had the merchant with whom i ordered to fax them a letter of authorization to release funds (a first for me)...
...Jaime of Greenville, SC February 21, 2010 ...
...On 1/27/2010 i made and five minutes later, cancelled an online transaction in the amount of 183.38 and at HR Block's request had the merchant with whom i ordered to fax them a letter of authorization to release funds (a first for me) back to my account with all required information included....
of Murrayville, GA (10/30/06) I ordered a TMX Elmo and received an email confirmation of the order.
http://www.consumeraffairs.com/toys/toysrus_online_p6.html
received another email stating that the item was on back order, but I was assured that the item would be available for the christmas season.
...Kenneth of Murrayville, GA (10/30/06) I ordered a TMX Elmo and received an email confirmation of the order....
...Then I received another email stating that the item was on back order, but I was assured that the item would be available for the christmas season....
of Yardley, PA June 25, 2008
http://www.consumeraffairs.com/toys/toysrus_online_p3.html
ed an order online for toys I wanted delivered to my grandchildren in SOuth Carolina before I arrived.
...Vickie of Yardley, PA June 25, 2008 ...
...I placed an order online for toys I wanted delivered to my grandchildren in SOuth Carolina before I arrived....
of HILLSBORO, OR October 7, 2009
http://www.consumeraffairs.com/toys/toysrus_online_p2.html
10/4/09 I placed an order online for Nintendo DSi pink with 2 coupon codes that specified for pin and white DSi only.
...MYLOAN of HILLSBORO, OR October 7, 2009 ...
...Sunday 10/4/09 I placed an order online for Nintendo DSi pink with 2 coupon codes that specified for pin and white DSi only....
f Lutz, FL December 20, 2009
http://www.consumeraffairs.com/toys/toysrus_online.html
ed an order on Toys R Us website for Zhu Zhu pets.
...Donna of Lutz, FL December 20, 2009 ...
...I placed an order on Toys R Us website for Zhu Zhu pets....
oodland Hills, CA
http://www.consumeraffairs.com/debt/united_online_collections.html
f Hudson, FL May 6, 2010
...WOODLAND HILLS, CA...
...Greg of Hudson, FL May 6, 2010 ...
of Pagosa Springs, CO August 5, 2010
http://www.consumeraffairs.com/retail/jc_penney_online.html
in a very small town so I do alot of my shopping online.
...Annette of Pagosa Springs, CO August 5, 2010 ...
...I live in a very small town so I do alot of my shopping online....
of Columbia, TN July 27, 2010
http://www.consumeraffairs.com/finance/hr_block_online.html
d H & R Block (on line) for our 2009 taxes (as we do most every year).
...Sherry of Columbia, TN July 27, 2010 ...
...We used H & R Block (on line) for our 2009 taxes (as we do most every year)....
Arnold MD (01/31/09) I purchased turbotax delux program online at January 31,2008 Saturday and I gave my credit card information, then I downladed your program.
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p6.html
en I check my bank acccount online I saw that you charged me three times 63.55 instead of one.You
...Nuri of Arnold MD (01/31/09) I purchased turbotax delux program online at January 31,2008 Saturday and I gave my credit card information, then I downladed your program....
...But when I check my bank acccount online I saw that you charged me three times 63.55 instead of one.You...
Ashburn VA (02/27/08) I completed my Federal and VA State Tax Returns and filed them both electronically, 17.95 each.
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p7.html
ived an email notice that my State return was rejected by the State and that I needed to go back into Turbo Tax to see the reason.
...Sal of Ashburn VA (02/27/08) I completed my Federal and VA State Tax Returns and filed them both electronically, 17.95 each....
...I received an email notice that my State return was rejected by the State and that I needed to go back into Turbo Tax to see the reason....
f Conceret WA (02/06/09) I tried to use TurboTax.com to prepare my tax return for 2008. After one rejection from their efile system. ther program would not let me make the correct amendments and re e-file. it made me pre-pay for documents to snail mail, then sent me documents to download that were full of errors, after I had already paid by credit
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p5.html
They did not give me a chance to review the incorrect tax return forms.
...Kevin of Conceret WA (02/06/09) I tried to use TurboTax.com to prepare my tax return for 2008. After one rejection from their efile system. ther program would not let me make the correct amendments and re e-file. it made me pre-pay for documents to snail mail, then sent me documents to download that were full of errors, after I had already paid by credit...
...card. They did not give me a chance to review the incorrect tax return forms....
of Cvandler, NC February 19, 2009
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p4.html
ERY disenchanted with this service.
...Amanda of Cvandler, NC February 19, 2009 ...
...I am VERY disenchanted with this service....
rook Park, OH
http://www.consumeraffairs.com/automotive/oh_autos_direct_online.html
of Cadillac, MI August 12, 2010
...BROOK PARK, OH...
...Curtis of Cadillac, MI August 12, 2010 ...
ie of Hayward, CA (04/23/06) I recieved a letter in the mail stating the cost of online tax service as 9.99, including state and federal filings.
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p8.html
reached the billing section, the site stated the cost would be 49 dollars!!!
...Vasanthie of Hayward, CA (04/23/06) I recieved a letter in the mail stating the cost of online tax service as 9.99, including state and federal filings....
...Once I reached the billing section, the site stated the cost would be 49 dollars!!!...
f Chesterfield, VA March 26, 2009
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p3.html
of Chesterfield VA (03/26/09) I have used Turbo Tax for 5 years now and have never had a problem.
...Maria of Chesterfield, VA March 26, 2009 ...
...Maria of Chesterfield VA (03/26/09) I have used Turbo Tax for 5 years now and have never had a problem....
f Tacoma, WA February 18, 2010
http://www.consumeraffairs.com/computers/intuit_turbotax_online_p2.html
d my taxes online with turbo tax and apparently the irs has no record of it being done.
...robin of Tacoma, WA February 18, 2010 ...
...I filed my taxes online with turbo tax and apparently the irs has no record of it being done....
of Jacksonville, FL July 15, 2010
http://www.consumeraffairs.com/computers/intuit_turbotax_online.html
oncerned about the "bait and switch" technique that Intuit TurboTax uses on-line for returning customers.
...Jeremy of Jacksonville, FL July 15, 2010 ...
...I am concerned about the "bait and switch" technique that Intuit TurboTax uses on-line for returning customers....
f Grand Island, NE April 14, 2010
http://www.consumeraffairs.com/business/regional_yellow_pages.html
al Yellow Pages Online called me and told me that I owed for an online website/ad that I had contracted for two years ago.
...Julie of Grand Island, NE April 14, 2010 ...
for my money back and Diego told me that any information online is not "real".
http://www.consumeraffairs.com/finance/bofa_online_p2.html
...I asked for my money back and Diego told me that any information online is not "real"....
...I cannot afford to throw away 360 to Bank of america due to unethical and misleading practices....
More evening of May 30th, I received a balance alert that stated THIS BALANCE IS AS OF THE END OF PROCESSING ON MAY 30TH. I immediately went to my online statement to verify and my statement balance was several hundered dollars off from the email alert.
http://www.consumeraffairs.com/finance/bofa_online_p6.html
...On the evening of May 30th, I received a balance alert that stated THIS BALANCE IS AS OF THE END OF PROCESSING ON MAY 30TH. I immediately went to my online statement to verify and my statement balance was several hundered dollars off from the email alert....
ware the I only had 101.29 dollars available to me and the there was hold placed on 520.00 I went ahead n made two purchases and never overdrew my account.
http://www.consumeraffairs.com/finance/bofa_online_p5.html
...I was aware the I only had 101.29 dollars available to me and the there was hold placed on 520.00 I went ahead n made two purchases and never overdrew my account....
00 dollars in for this checking account.
http://www.consumeraffairs.com/finance/bofa_online_p4.html
...I put 100 dollars in for this checking account....
ality, they consider the charge to be real on the DAY IT HAPPENS.
http://www.consumeraffairs.com/finance/bofa_online_p7.html
...In actuality, they consider the charge to be real on the DAY IT HAPPENS....
ment I canceled before it was sent.
http://www.consumeraffairs.com/finance/bofa_online_p3.html
...One payment I canceled before it was sent....
me a long time to catch this, and I'm wondering if anyone else has had a similar experience.
http://www.consumeraffairs.com/finance/bofa_online.html
...It took me a long time to catch this, and I'm wondering if anyone else has had a similar experience....
* FTC Sets Up Hotline * Accused of Fraud * National Online Complaints
http://www.consumeraffairs.com/news03/epixtar.html
er 3, 2003 The Federal Trade Commission has charged a purported Web cramming operation with billing small business consumers for free Internet services, without full disclosure of the negative option features and without consumers...
...In other instances, the defendants allegedly asked consumers to review a packet of written information and then contact them if they were interested in the offer....
, 2005 Online Banking * ChexSystems Gets Into Online Banking * FDIC:
http://www.consumeraffairs.com/news04/2005/gartner.html
Must Improve Online Security * Analyst:
...In last year's survey, an estimated 57 million U.S. adults reported that they definitely, or think, they received a phishing attack email....
..."This figure has serious implications for banks and other companies that want to use the e-mail channel to communicate more cost-effectively with their customer base," Litan said....
More * FTC Sets Up Hotline * Accused of Fraud * National Online Complaints
http://www.consumeraffairs.com/news04/epixtar_hotline.html
y 15, 2004 The Federal Trade Commission is setting up a hotline for consumers who believe they were victims of an alleged Web cramming scam operated by National Online Services, Inc., Liberty Online...
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, 2009 Companies spend billions of dollars each year producing slick advertisements, when just a few happy customers raving about their product or service on the Internet might do them a lot more good, for a lot less money.
http://www.consumeraffairs.com/news04/2009/07/online_opinions.html
ms there's nothing like word of mouth to move a product.
...It seems there's nothing like word of mouth to move a product....
..."However, we see that all forms of advertiser-led advertising, except ads in newspapers, have also experienced increases in levels of trust and it s possible that the CGM revolution has forced advertisers to use a more realistic form of messaging that is grounded in the experience of consumers rather than the lofty ideals of the advertisers."...
More urvey Finds Americans Want Congress To Beef Up Web Security
http://www.consumeraffairs.com/news04/2006/05/cybersecurity.html
, 2006 Not too long ago, Americans were up in arms about street crime.
...CSIA members RSA Security and Entrust, as well as research firm ComScore Networks, recently conducted other polls that also indicated consumers are less willing to perform major financial transactions online, and that they were willing to utilize extra security measures if their banks provided them....
goods and services is quick and easy on the Internet, sometimes a little bit too easy.
http://www.consumeraffairs.com/online/online_sales.htm
f the time, those subscription services that promise you can cancel any time aren't quite as quick to process your cancellation as they might be.
...Much of the time, those subscription services that promise you can cancel any time aren't quite as quick to process your cancellation as they might be. ...
...Amazon, Wal-Mart.com among the sites overrun by bargain hunters....
More TON, July 12, 2000 - Operators of a group of online pharmacies that promoted themselves touting medical and pharmaceutical facilities they didn't actually have and making privacy and confidentiality assurances they didn't keep, have agreed to settle Federal Trade Commission charges that their promotional claims were false and violated federal laws.
http://www.consumeraffairs.com/news/online_pharms.html
ttlement with the promoters prohibits the deceptive claims; requires disclosures about medical and pharmaceutical relationships; bars the billing of charge cards without consumer authorization; prohibits disclosure of the information...
...The settlement with the promoters prohibits the deceptive claims; requires disclosures about medical and pharmaceutical relationships; bars the billing of charge cards without consumer authorization; prohibits disclosure of the information collected from consumers without the consumers' authorization; and, requires them to notify consumers of their practices regarding the collection and use of consumers' personal identifying information. ...
UR HOTEL KEY KNOWS ABOUT YOU Although the slender little hotel keycard seems like an inoffensive convenience, there are those who think it carries a small but not insignificant risk of identity theft, fraud and unauthorized charges.
http://www.consumeraffairs.com/newsletters/2006/20061016.html
ically, there are even reports that hotel guests' names, address and credit card numbers have been founded encoded on the cards.
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E TO SURVIVE The press is full of stories about how bad things are for the subprime mortgage industry.
http://www.consumeraffairs.com/newsletters/2007/20070402.html
nfortunate, all right, but what's even worse is that the reason all the loan sharks are in trouble is that the poor folks they suckered into taking out loans they can't afford are about to lose their homes, ruin their credit and wind up in the street.
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onsumer Groups seek probe of real-time advertising auctions and data exchanges of personal data
http://www.consumeraffairs.com/news04/2010/04/online_data_collection.html
9, 2010 * FTC Urged to Investigate 'Wild West' of Online Data Collection * Consumer Groups Want FTC Probe of Online Advertising * Congress Urged To Enact Consumer...
...Adding to the privacy threat, says a new complaint filed by the groups, is the incorporation and expanding role of an array of outside data sources for sale online that provide detailed information on a consumer....
..."Consumers will be most shocked to learn that companies are instantaneously combining the details of their online lives with information from previously unconnected offline databases without their knowledge, let alone consent," said U.S. PIRG Consumer Program Director Ed Mierzwinski....
More r 30, 2005 * Wal-Mart Fined $7,000 for "Black Friday" Employee Death * Online Holiday Sales Dip * Christmas Sales Forecast Gets More Grim * Black Friday Victim's Family Sues Wal-Mart * Giving Without Shopping:
http://www.consumeraffairs.com/news04/2005/holiday_shopping_online.html
t a Priceless Holiday * Cyber Monday Spending Jumps 15 Percent * More Evidence Consumers Plan to Reduce Holiday Spending * Retailers' "Desperation" to Mark Black Friday * 'Tis The Season For Stress & Depression * CPSC Offers Toy...
...Cybershoppers avoided crowded parking lots, heavy traffic and mobbed stores, but they face an equally daunting list of dangers, including delivery delays, identity theft, negative option scams and outright fraud....
...Consumer experts suggest making online purchases from well-known, trusted online retailers with good reputations for customer service....
More , 2004 A new federal law will make it easier - though far from effortless - for consumers to get a copy of their contact lens prescription, enabling them to shop around for the best deal on their contacts, rather than being compelled to buy them from their optometrist.
http://www.consumeraffairs.com/news04/contact_lens_rule.html
will keep consumers traipsing back to their optometrist for a $100 yearly exam, whether they need it or not.
(keyword match)
BB Outlines Steps for Safe Cyber Shopping
http://www.consumeraffairs.com/news04/2006/11/bbb_holiday_tips.html
er 14, 2006
...Before using any online merchant for the first time, do an online search, using the name of the company, to see if other consumers have any complaints....
8, 2005 Email-based "phishing" attacks, used by criminals to convince individuals to reveal confidential information, are rapidly morphing into more insidious forms of online fraud, a research report warns.
http://www.consumeraffairs.com/news04/2005/online_banking.html
ng * 'Tabnabbing' Or 'Tabnapping' - A New Twist On Phishing * FDIC Warns Against Fake Bank Failure Scam * Consumers Want Better Online Banking Security * Puddle Phishing:
...Because emerging fraud techniques could potentially lead to higher levels of compromised personal data, it becomes imperative for the financial services community to enhance the rigors of online security and customer authentication," Tubin said....
, 2006 Phishing * 'Tabnabbing' Or 'Tabnapping' - A New Twist On Phishing * FDIC Warns Against Fake Bank Failure Scam * Consumers Want Better Online Banking Security * Puddle Phishing:
http://www.consumeraffairs.com/news04/2006/04/online_banking_security.html
Fraud Goes Local * New Phishing Attacks Target Specific Individuals * Online Banking Needs Stronger Security * Offline Identity Theft Still a Threat * Consumers Vulnerable To Exploitation Online...
..."It is important to preserve the speed, simplicity, ease of use and convenience of the online banking channel....
...Conducted in November 2005, the online survey asked 402 U.S. adults for their opinions on online banking authentication and email fraud, such as phishing....
r 2, 2006 * FTC Urged to Investigate 'Wild West' of Online Data Collection * Consumer Groups Want FTC Probe of Online Advertising * Congress Urged To Enact Consumer Privacy Guarantees -
http://www.consumeraffairs.com/news04/2006/11/ftc_online.html
rfers and shoppers don't just have phishing scams and identity theft to worry about.
...Now two consumerist groups are demanding that the Federal Trade Commission (FTC) take action against companies that collect data on visitors through online advertising. ...
2001 Two companies that started out giving away their Internet access service have congealed.
http://www.consumeraffairs.com/news/netzero_juno.html
er of the titans it's not but together NetZero and Juno will have seven million subscribers, making the new venture the second-biggest Internet provider.
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f Orange CA (08/22/06) I ordered a Patio Umbrella Base on 6/14/06.
http://www.consumeraffairs.com/homeowners/home_depot_online_p4.html
ived the base on 6/16/06 and realized I had ordered the wrong size.
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y of West Haven CT (07/28/06) I ordered a 7 peice patio set and umbrella from Home Depot Online.
http://www.consumeraffairs.com/homeowners/home_depot_online_p5.html
bsite was running a free shipping promotion so I thought it would be a good deal.
(keyword match)
of Orlando FL (11/18/06) On 09/04/2006, I ordered 4 doors on HomeDepot.com.
http://www.consumeraffairs.com/homeowners/home_depot_online_p3.html
been trying to return the doors for 2 months now.
(keyword match)
Montreal, Canada (10/25/08) I am responding to the complaint entered on this site by a Customer named David from Calgary, Canada.
http://www.consumeraffairs.com/homeowners/home_depot_online_p2.html
mplaint was related to the Canadian website, Homedepot.ca.
(keyword match)
e of Buransville, NC July 13, 2010
http://www.consumeraffairs.com/homeowners/home_depot_online.html
hased a Belle Isle Sofa, chair and ottoman, one month ago and the cushions are showing wear, they maintain a permanent crease and wrinkles, also you can feel the frame when you sit on the cushions.
(keyword match)
nited States Postal Service Still a Hold-Out
http://www.consumeraffairs.com/news04/2005/tobacco_ups.html
r 26, 2005 New York Attorney General Eliot Spitzer announced an agreement with UPS, the world s largest package delivery company, to help reduce youth access to cigarettes over the Internet.
(keyword match)
, 2006 * Fast Food and Your Kids * Food Marketers Target Children Online * The "Other" Child Predators:
http://www.consumeraffairs.com/news04/2006/07/kids_online.html
isers * Alcohol Ads Linked to Teen Drinking * R.J. Reynolds Snuffs Binge Drinking Promotion * As Younger Viewers Tune In Cable, So Do Alcohol Advertisers * Girls Web Site Fined On FTC Privacy Charges - * Parenting News
(keyword match)
y 5, 2007
http://www.consumeraffairs.com/news04/2007/02/teens_online.html
who talk to strangers online are more likely to become victims of online harassment than those who share their personal information on the Internet, according to a report in the February issue of Archives...
(keyword match)
, 2006 With transaction times nearly three times faster than interacting with a branch teller, online banking is the preferred transaction method among banking customers, according to a J.D. Power and Associates study.
http://www.consumeraffairs.com/news04/2006/03/jd_power_online.html
udy finds that transactions have the greatest impact on a customer"s overall satisfaction with their bank.
(keyword match)
eneric Drug Price War Intensifies
http://www.consumeraffairs.com/news04/2006/11/myfloridarx.html
er 3, 2006
(keyword match)
1, 2007
http://www.consumeraffairs.com/news04/2007/03/love_scam.html
g for love on the Internet?
(keyword match)
2007 It's Just Lunch * Complaints * IJL Fans * The Company Responds - News * New York Women Sue It's Just Lunch * It s Just Lunch Settles Overcharging Complaints * Illinois May Require More Protection For Online
http://www.consumeraffairs.com/news04/2007/07/ny_ijl.html
ust Lunch International and its three New York State franchises have settled a complaint that accused the company of exceeding the limit a consumer can be charged for social referral services.
(keyword match)
ew roundup of bargains, freebies, and prices
http://www.consumeraffairs.com/news04/2008/09/web_savings.html
ber 16, 2008 The Web is supposed to make shopping simple.
...Bookmark them before you buy another thing!"...
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